Manager – Customer Onboarding, Client Lifecycle Management (CLM) Transformation

• Client Lifecycle Management
• KYC
• AML
• CLM Transformation
• Fenergo
• Change Management
• Regulatory Compliance

This role leads global Client Lifecycle Management (CLM) transformation initiatives with a focus on customer onboarding, KYC/AML, and financial crime compliance. Responsibilities include end-to-end CLM program delivery, operating model design, requirements gathering, solution and technology implementation, regulatory remediation, and change management. The position involves advising senior stakeholders, leading integrations with CLM platforms such as Fenergo, enabling training and adoption, and driving continuous improvement across CLM processes and tools.