Global Performance Management Lead – Services Operations
Schneider Electric
Bengaluru, Karnataka, India
Skills Required
About the Role
This role leads the design, governance, and execution of a global performance management framework for Services Operations. Responsibilities include defining and tracking KPIs through global dashboards, driving continuous improvement and transformation initiatives, leveraging advanced analytics for gap and root-cause analysis, and translating complex data into executive insights. The position partners with global and regional leaders to optimize service performance across safety, quality, responsiveness, cost-to-serve, and operational efficiency, while influencing enterprise-level operational strategy and decision-making.
