• AIOps
• Machine Learning Architecture
• Data Science Platforms
• Predictive Analytics
• Cloud AI

This role focuses on architecting and leading advanced AIOps data science solutions to improve operational intelligence and automation across Salesforce services. Responsibilities include designing scalable analytics architectures, building and deploying machine learning models for anomaly detection, predictive analytics, and root cause analysis, and collaborating with cross-functional teams to deliver production-grade AIOps platforms. The position provides technical leadership, mentors engineers and data scientists, evaluates new technologies, and translates complex analytical insights into operational and business impact.