IT Support Associate - Level IV ⚡ Urgent
Cummins
Phaltan, India
Skills Required
About the Role
This senior IT support role provides advanced manufacturing IT and infrastructure support across plant locations. You will independently resolve hardware, software, server, and compliance tool issues while managing major incidents. The role includes mentoring junior associates, maintaining SOPs, and driving service improvements using Six Sigma practices. You will coordinate device lifecycle management, vendor interactions, and infrastructure support. The position focuses on system reliability, operational efficiency, and continuous improvement.