Customer Order Management Representative - Level II - SHOP
Cummins
Phaltan, India
Skills Required
About the Role
This role manages customer orders throughout the complete order lifecycle, from order entry to shipment and delivery. You will act as the primary customer contact, ensuring accurate documentation and timely communication. The position involves resolving order issues, coordinating with manufacturing and logistics teams, and ensuring export compliance. You will maintain accurate records and support quality and process improvement initiatives. Strong customer focus and order management skills are essential.