Customer Order Management Representative - Level III
Cummins
Pune, India
Skills Required
About the Role
This role manages complex customer orders across the full order-to-cash lifecycle with minimal supervision. You will serve as the single point of contact for customers, plants, and distribution centers. The position focuses on resolving escalations, ensuring compliance, and improving order fulfillment efficiency. You will analyze demand signals, maintain accurate system records, and support reporting. The role supports global operations and customer experience excellence.
