Customer Service Management Jobs
2 open positions

Opportunities at HCLTech for Customer Success roles across India.

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Team Lead - Customer Care

HCLTech company logo

HCLTech

India
Customer Service Management Team Leadership Coaching & Mentoring CSAT Performance Analytics +4 more

This role is responsible for ensuring the success of customer service delivery through effective team management and adherence to operational standard...

Customer Success • Full Time • 5-8 years experience

Specialist - Customer Care

HCLTech company logo

HCLTech

India
Customer Service Management Escalation Handling Performance Metrics Analysis Reporting Communication Skills +4 more

As a Specialist in Customer Care Delivery Operations, you will play a critical role in enhancing customer satisfaction and operational efficiency. You...

Customer Success • Full Time • 2-5 years experience