Assoc Renewal Sales Representative - India
The Associate Renewal Sales Representative supports the renewal lifecycle for customer maintenance contracts, ensuring timely processing and revenue continuity. This role involves preparing renewal quotes 90–120 days before contract expiration, negotiating terms, and addressing customer concerns to drive retention. The position collaborates closely with field sales, partners, legal, and revenue teams to ensure contract accuracy and effective positioning of renewal opportunities. The representative tracks renewal performance, maintains CRM data hygiene, processes orders and invoicing, and works toward meeting or exceeding assigned sales targets. The role also focuses on identifying upsell opportunities and analyzing cancellation trends to improve retention strategies.
