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IT & Infrastructure

Salesforce Senior Architect New

Salesforce India - Bangalore India - Hyderabad
Full Time 5–12 years experience
About the Role

As a Senior Architect within the Cloud Success team, you will support Salesforce's most critical and strategic customers by providing expert guidance on solution design with a focus on scalability, security, and adherence to standard methodologies. You will specialize in multiple Industry Clouds (such as Life Sciences, Financial Services, Manufacturing, Public Sector, and others) with primary, secondary, and tertiary areas of expertise. Your responsibilities include assessing customer Industry Cloud implementations and delivering expert recommendations on technical architecture, solution design, application lifecycle management, reliability, and feature adoption. You will serve as a trusted Subject Matter Expert, providing both proactive and reactive guidance on architecture, technology strategy, and product best practices. You will simplify complex technical concepts for diverse audiences ranging from technical teams to executive leadership. You will identify capability gaps and design inefficiencies, recommend product enhancements or creative custom solutions, and execute proven strategies using Success Architect playbooks tailored to Industry Cloud customers. Collaboration with internal and external partners to foster customer success, product improvement, and business growth is essential.

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