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Customer Success

Success Architect-MuleSoft New

Salesforce India - Hyderabad India - Bangalore
Full Time 8–14 years experience
About the Role

As a MuleSoft Success Architect, you will drive successful outcomes for Salesforce's strategic Signature Success customers by leveraging deep technical expertise in integration and API best practices. You will serve as a MuleSoft subject-matter expert for the broader Success Architect organization, covering enterprise architecture concepts, governance, and cross-cloud solutions.

Your primary responsibilities include engaging with Signature Success customers to evaluate and recommend optimization strategies for technical architecture, DevOps, performance, and solution design specific to MuleSoft. You will develop delivery and discovery assets aligned with the SA engagement catalog, tailored to the unique needs of MuleSoft customers, and build strong relationships with both internal and external business partners.

This role requires 8+ years of experience as a MuleSoft practitioner with hands-on experience in large-scale integration deployments. You must be a certified MuleSoft expert with deep understanding of the Anypoint Platform including its capabilities, limitations, design, and roadmap. Expert domain knowledge in Performance, Scaling, DevOps, and Containerization including Kubernetes is essential.

You will serve as a Trusted Advisor, driving conversations with Enterprise Architects, CTOs/CIOs, and business stakeholders, armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance. The role requires comfort with multitasking across parallel work streams and the ability to quickly learn new technologies. Shift timings are AMER EST (5:30 PM to 2:30 AM IST).

You'll be redirected to the official careers portal

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