SME - Policy Servicing
Cognizant
Noida, India
Skills Required
About the Role
Role requires 2–6 years of P&C BPO experience with strong communication, analytical skills, and flexibility for night shifts. The individual will handle customer queries, policy transactions, premium support, data integrity tasks, and outbound/inbound calls. Responsible for meeting SLA targets, ensuring high accuracy, supporting team members, and contributing to process improvements.
