Application Support Engineer New
Accenture
Pune
Skills Required
About the Role
As an Application Support Engineer at Accenture, you will be responsible for monitoring, maintaining, and troubleshooting enterprise applications to ensure high availability and optimal performance. You will work closely with development teams and business stakeholders to identify and resolve production issues, perform root cause analysis, and implement preventive measures. The role involves managing incident tickets, coordinating with cross-functional teams for timely resolution, and documenting support procedures. You will also contribute to continuous improvement initiatives by analyzing recurring issues and recommending enhancements to application stability and reliability.
