Application Support Engineer New
Accenture
Pune
Skills Required
About the Role
As an Application Support Engineer at Accenture, you will provide day-to-day support for business-critical applications, ensuring minimal downtime and swift issue resolution. Your responsibilities will include triaging and resolving incidents, performing system health checks, and collaborating with development and infrastructure teams to address complex technical problems. You will manage support requests through ticketing systems, escalate issues as needed, and maintain comprehensive knowledge base documentation. The role also requires participating in on-call rotations, analyzing application logs, and proactively identifying opportunities to improve system performance and reliability.
