Technical Support Engineer - OpenShift
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As a Technical Support Engineer for OpenShift at Red Hat, you will provide technical assistance and troubleshooting support to customers using the OpenShift container platform. You will diagnose issues related to Kubernetes clusters, container deployments, networking, and storage across various environments. Your responsibilities include reproducing customer-reported problems, analyzing logs and system data, and working with engineering teams to deliver timely resolutions. You will document solutions, contribute to the knowledge base, and help improve overall customer experience. This role requires solid Linux fundamentals, familiarity with containerization technologies, and the ability to communicate technical concepts clearly to customers of varying expertise levels.
