INCIDENT MANAGEMENT Jobs at HCLTech
6 open positions

Opportunities from HCLTech across 5 locations and 1 company — updated with verified listings.

Open Positions
6
New This Week
6
Companies Hiring
1

Sr Subject Matter Expert (Support & Ops)

HCLTech company logo

HCLTech

Chennai, Tamil Nadu, India
Incident Management SLA Management Root Cause Analysis Trend Analysis ITIL +6 more

This senior role focuses on ensuring timely resolution of escalated incidents and tickets in accordance with agreed SLAs and quality standards, while ...

IT & Infrastructure Full Time 8-14 years experience

Administrator (Support & Operations)

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HCLTech

India
Incident Management Root Cause Analysis ITIL Ticketing Systems SLA Management +3 more

As a Support & Operations Administrator, you will independently resolve tickets and provide on-call support while performing root cause analysis to en...

IT & Infrastructure Full Time 1-4 years experience

Subject Matter Expert (Support & Ops)

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HCLTech

Gautam Buddha Nagar, Uttar Pradesh, India
Incident Management SLA Management Root Cause Analysis Trend Analysis Capacity Planning +7 more

This Subject Matter Expert role is responsible for ensuring on-time resolution of escalated incidents and tickets in compliance with agreed SLAs and q...

IT & Infrastructure Full Time 6-10 years experience

Subject Matter Expert (Support & Ops)

HCLTech company logo

HCLTech

Gautam Buddha Nagar, Uttar Pradesh, India
Incident Management SLA Management Root Cause Analysis Trend Analysis Capacity Planning +7 more

As a Subject Matter Expert in Support and Operations, you will be responsible for the timely resolution of escalated incidents and tickets while ensur...

IT & Infrastructure Full Time 6-10 years experience

Subject Matter Expert (Support&Ops)

HCLTech company logo

HCLTech

Chennai, Tamil Nadu, India
Incident Management SLA Management Root Cause Analysis Trend Analysis Change Management +6 more

As a Subject Matter Expert in Support and Operations, you will be responsible for ensuring on-time resolution of escalated incidents and tickets in co...

IT & Infrastructure Full Time 6-12 years experience

Sr Technical Lead (Support & Operations)

HCLTech company logo

HCLTech

India
Incident Management SLA Management IT Operations Change Management Root Cause Analysis +7 more

Lead support and operations teams to ensure timely resolution of complex incidents and escalations in line with agreed SLAs. Provide technical guidanc...

IT & Infrastructure Full Time 8-12 years experience