Principal Business Systems Analyst - Red Hat Training

As a Principal Business Systems Analyst for Red Hat Training, you will serve as the key liaison between business stakeholders and technology teams to analyze, define, and optimize business processes and system requirements. You will lead the effort to document business needs, translate them into detailed functional and technical specifications, and drive the implementation of system solutions that support Red Hat's training and learning services. Your responsibilities will include conducting gap analyses, managing requirements backlogs, facilitating stakeholder workshops, and ensuring that delivered solutions align with business objectives. You will also mentor junior analysts, contribute to process improvement initiatives, and help shape the strategic direction of training-related systems and tools.