Salesforce/SNOW - QA Engineer (ACON)

This role involves performing quality assurance and testing activities for Salesforce and ServiceNow (SNOW) platform implementations. You will be responsible for designing, developing, and executing test plans, test cases, and test scripts to ensure the quality and reliability of Salesforce and ServiceNow applications. The position requires collaborating with development teams to identify defects, track issues through resolution, and validate fixes across multiple environments. You will participate in requirement reviews, contribute to test automation efforts, and ensure that delivered solutions meet functional and non-functional requirements. The role also involves regression testing, integration testing, and working within agile delivery frameworks to support continuous improvement of platform solutions.