Ticket Management Jobs
6 open positions

Opportunities at Wipro & HCLTech for IT & Infrastructure, Customer Success roles across IND and 12 more locations.

Open Positions
6
New This Week
6
Companies Hiring
2

ADMINISTRATOR L3

Wipro company logo

Wipro

Mumbai, IND-27, IND, 400708
Amazon Relational Database Service Infrastructure Management Server Administration Network Administration Incident Management +5 more

This role involves resolving, maintaining, and managing client software, hardware, and network infrastructure based on service requests raised by end ...

IT & Infrastructure Full Time 3-5 years experience

ADMINISTRATOR L3

Wipro company logo

Wipro

Bengaluru, IND-29, IND, 560035
IBM AIX Server Administration Network Management Hardware Troubleshooting Software Installation & Configuration +6 more

As an Administrator L3, you will be responsible for resolving, maintaining, and managing client software, hardware, and network infrastructure based o...

IT & Infrastructure Full Time 3-5 years experience

Service Desk Lead L1

Wipro company logo

Wipro

Pune, IND-27, IND, 411005
Service Desk Management ITIL Incident Management Ticket Management SLA Management +8 more

As a Service Desk Lead, you will support service desk agents in delivering prompt and high-quality customer service. You will advise and collaborate w...

IT & Infrastructure Full Time 7-12 years experience

ADMINISTRATOR L3(CONTRACT)

Wipro company logo

Wipro

Hyderabad, IND-36, IND, 500032
WebLogic App Server Server Administration Network Management Incident Management Root Cause Analysis +6 more

As an Administrator L3 (Contract) at Wipro, you will be responsible for resolving, maintaining, and managing client software, hardware, and network in...

IT & Infrastructure Contract 3-5 years experience

PRODUCTION AGENT L1

Wipro company logo

Wipro

Hyderabad, IND-36, IND, 500032
Technical Support Troubleshooting Customer Service Ticket Management SLA Compliance +6 more

As a Production Agent L1 at Wipro, you will provide effective technical support to the process and actively resolve client issues directly or through ...

Customer Success Full Time Up to 2 years experience

Senior Support Engineer

HCLTech company logo

HCLTech

India
Troubleshooting Ticket Management ITSM Technical Documentation Knowledge Management +3 more

As a Senior Support Engineer, you will be responsible for troubleshooting and resolving client-raised tickets in accordance with defined standards for...

IT & Infrastructure Full Time 3-7 years experience