Customer Success Jobs
12 open positions

Opportunities from Wipro , HCLTech & Cognizant and 1 others across 17 locations and 4 companies — updated with verified listings.

Open Positions
12
New This Week
10
Companies Hiring
4

Technical Lead L1

Wipro company logo

Wipro

Pune, IND-27, IND, 411005
Technical Support Troubleshooting SLA Management Process Improvement Team Mentoring +4 more

This Technical Lead (L1) role is focused on supporting process delivery by overseeing the daily performance of Production Specialists and resolving te...

Customer Success Full Time 5-8 years experience

PRODUCTION SPECIALIST L1

Wipro company logo

Wipro

Pune, IND-27, IND, 411005
Technical Support Customer Service Troubleshooting SLA Management Help Desk +6 more

This role provides effective technical support to operational processes and actively resolves client issues either directly or through timely escalati...

Customer Success Full Time 1-4 years experience

PRODUCTION AGENT L1

Wipro company logo

Wipro

Pune, IND-27, IND, 411005
Technical Support Troubleshooting Customer Service Call Documentation SLA Management +5 more

As a Production Agent L1, you will provide frontline technical support by handling incoming client requests via phone and email. Your key responsibili...

Customer Success Full Time Up to 2 years experience

PRODUCTION SPECIALIST L2

Wipro company logo

Wipro

Kolkata, IND-19, IND, 700091
Technical Support Troubleshooting Customer Service SLA Management Call Logging +6 more

As a Production Specialist L2, you will deliver effective technical support by managing client transactions and resolving issues to meet process SLAs....

Customer Success Full Time 1-4 years experience

PRODUCTION SPECIALIST L2

Wipro company logo

Wipro

Kolkata, IND-19, IND, 700091
Technical Support Troubleshooting Customer Service SLA Management Call Documentation +6 more

As a Production Specialist L2, you will provide technical support to processes and actively resolve client issues directly or via timely escalation to...

Customer Success Full Time 1-4 years experience

PRODUCTION AGENT L1

Wipro company logo

Wipro

Hyderabad, IND-36, IND, 500032
Technical Support Troubleshooting Customer Service Ticket Management SLA Compliance +6 more

As a Production Agent L1 at Wipro, you will provide effective technical support to the process and actively resolve client issues directly or through ...

Customer Success Full Time Up to 2 years experience

Senior Process Associate

HCLTech company logo

HCLTech

Lucknow, Uttar Pradesh, India
Customer Support Email/Chat Support Troubleshooting Data Entry Data Management +2 more

This role involves overseeing customer support operations with a focus on efficient data management and high-quality interactions. You will direct the...

Customer Success Full Time 2-5 years experience

Team Lead - Customer Care

HCLTech company logo

HCLTech

India
Customer Service Management Team Leadership Coaching & Mentoring CSAT Performance Analytics +4 more

This role is responsible for ensuring the success of customer service delivery through effective team management and adherence to operational standard...

Customer Success Full Time 5-8 years experience

Senior Process Associate

HCLTech company logo

HCLTech

Chennai, Tamil Nadu, India
Customer Support Email/Chat Support Data Management Troubleshooting Process Improvement +3 more

As a Senior Process Associate, you will oversee customer support operations with a focus on ensuring efficient data management, high-quality interacti...

Customer Success Full Time 2-5 years experience

Specialist - Customer Care

HCLTech company logo

HCLTech

India
Customer Service Management Escalation Handling Performance Metrics Analysis Reporting Communication Skills +4 more

As a Specialist in Customer Care Delivery Operations, you will play a critical role in enhancing customer satisfaction and operational efficiency. You...

Customer Success Full Time 2-5 years experience
⚡ Urgent

Customer Success Manager – Salesforce Marketing Cloud ⚡ Urgent

Salesforce company logo

Salesforce

Hyderabad, Bengaluru, India
Customer Success Salesforce Marketing Cloud Account Management Stakeholder Management Digital Marketing +4 more

The Customer Success Manager for Salesforce Marketing Cloud acts as a trusted advisor for strategic enterprise customers, ensuring they achieve maximu...

Customer Success Full Time 6-12 years experience